GENERAL
At https://belabet.com we aim to offer an exceptional and enjoyable gaming experience while also recognizing our responsibility to prevent problematic gambling behavior. We advise all players to keep the following considerations in mind and to game responsibly:
- Play for enjoyment rather than solely to make money.
- Avoid trying to recover losses through continued play.
- Set personal limits for gaming activities.
- Ensure that gambling does not interfere with your daily obligations.
- Only gamble with funds you can afford to lose.
- Take regular breaks from gaming.
- If you answer "YES" to most of the following questions, we recommend taking steps to prevent gambling from negatively impacting your life:
- Does gambling affect your professional responsibilities?
- Has gambling led to conflicts with family or friends?
- Do you frequently try to recoup losses through further gambling?
- Have you borrowed money for gambling purposes?
- Do you view gambling as a primary source of income?
- Do you struggle to set limits on your gambling activities?
For assistance, we recommend reaching out to reputable organizations dedicated to helping individuals with gambling issues, such as:
How we can help
If you notice that your spending is exceeding what you can comfortably afford, or if gaming starts disrupting your daily life, we strongly recommend taking proactive steps to regain control. These steps include utilizing features like Personal Limits and Self-Exclusion to help ensure a responsible and enjoyable experience.
PERSONAL LIMITS
To encourage responsible gambling, we provide a Personal Limits feature. This allows you to set restrictions on various aspects of your account, such as deposit amounts, losses, wagers, or overall activity. You can easily access this feature through the “Personal Limits” section within your account.
These limits can be adjusted anytime. If you choose to lower a limit, the change takes effect immediately. However, increasing a limit will require email confirmation and will only be implemented after the previous limit expires, helping to prevent impulsive decisions. For further assistance or inquiries, contact us at [email protected].
- Here are the types of limits you can set:
- Deposit Limit: Restrict the amount you can deposit daily, weekly, or monthly.
- Loss Limit: Control the amount of money you can lose in a day, week, or month. Note that losses are calculated based on your initial deposit, not subsequent winnings. For example, if you deposit €50, set a loss limit of €10, and later win €1,000, the loss limit only applies to the original deposit.
- Wager Limit: Place a cap on the total amount you can wager over a specific time frame (daily, weekly, or monthly).
- Cooling-Off Period: Temporarily restrict access to your account for a set period. During this time, deposits and promotional offers will be disabled, but withdrawals of remaining funds are still allowed. Once the period ends, your account will automatically reactivate.
- Self-Exclusion: Disable your account entirely for a defined duration. During this period, you won’t be able to deposit, withdraw, or receive promotional material. The account will automatically reactivate once the set period ends.
- Session Limit: Limit the amount of time spent gambling. When the limit is reached, you’ll be automatically logged out. This feature allows limits ranging from 6 minutes to over a million minutes.
Underage gambling
Players must be of legal gambling age in their jurisdiction (at least 18+) in order to play at https://belabet.com. It is their responsibility to be aware of the age restriction where they reside and play and to confirm their legitimacy when creating an account at https://belabet.com. We also advise parents to do the following:
- Password protect computer, mobile, and/or tablet.
- Do not leave the device unattended when logged into your account.
- Make sure all account details and credit cards are inaccessible to children.
- Do not save passwords on your computer, write them down and keep them somewhere out of reach.
- Download filtering software (e.g. Net Nanny) to prevent minors from accessing inappropriate sites.
What is Self-Exclusion?
Self-exclusion is a voluntary process that allows you to request a gambling business to restrict your access to gambling services for a specified period, typically ranging from six months to five years. During this period, you will be denied access to both physical venues and online platforms from which you have self-excluded.
Self-Exclusion at Belabet
By setting up self-exclusion, you inform us that we need to take all necessary measures to block your access to your account and ensure that you do not receive any promotional materials. Alternatively, you can contact our support team at [email protected] and notify us of your decision to stop gambling at Belabet either temporarily or permanently.
We provide a self-exclusion option to support individuals who feel their gambling habits are becoming unmanageable and require assistance in stopping.
Upon your request, we will restrict access to your account for a specified period as you determined. Additionally, we will take reasonable measures to prevent the creation of new accounts. Once your self-exclusion period ends, your account will be reopened.
Pay attention:
- If you opt for indefinite self-exclusion, any remaining funds in your account will be processed according to the casino’s withdrawal limits.
- If you opt for temporary self-exclusion, the remaining balance will only be available for withdrawal after the exclusion period has expired, in accordance with the casino’s limits.
Self-Exclusion Limits
You can choose a self-exclusion period of six months, nine months, or one year. Once activated, your account will be immediately disabled, and you will be excluded from all promotional offers for the selected duration. During this time, deposits and withdrawals will not be possible. Please note that once the period expires, your account will not be automatically reactivated.
If you wish to cancel your self-exclusion before the expiration date, your request will be subject to an internal review. If the cancellation is approved, it will take effect only after a mandatory 24-hour cooling-off period.
For indefinite self-exclusion, you may request reactivation by contacting our Customer Support Team. However, any request to lift an indefinite exclusion will only be processed after a 7-day waiting period, after which your account may be reopened.
Self-Exclusion: A Shared Responsibility
Entering into self-exclusion is a mutual commitment between you and us. We will take all reasonable steps to prevent you from reopening your account or creating new accounts. However, it is your responsibility not to attempt to bypass the exclusion by trying to register new accounts or access gambling services within our network.
To activate self-exclusion you must contact Customer Support to request self-exclusion. Please note that if you request self-exclusion via email, processing may not be immediate, and we will confirm once it has been applied. Unless otherwise specified, the default self-exclusion period is six months. If you have any questions, please contact [email protected].
Important Considerations
Once your self-exclusion is activated, we will take reasonable steps to prevent you from receiving gambling-related communications. However, we cannot be held responsible for third-party affiliate marketing material that may reach you, as these are beyond our control.
Please be aware that if you receive any promotional material and continue to gamble, or attempt to bypass your self-exclusion agreement by opening new accounts or continuing to place bets, we are under no obligation to refund any deposits, winnings, or other funds associated with such activities.
Self-exclusion may also be applied if a user has submitted a request to the gambling regulator and Belabet has received confirmation from them with a list of self-excluded players.
In the event of there being a discrepancy between the English language version of this Policy and any other language version, the English language version will be deemed to be correct.
- This rule applies to all documents and policies provided on the website.